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Our Approach to Privacy

United respects your privacy. We promise to never sell or rent your email address or any other details we may retain. We have developed our own privacy policy which embodies the National Privacy Principles in the Privacy Act 1988 (Privacy Act).

Collecting your Information

We collect personal information when we provide our services to you. Generally, if appropriate, we will tell you why we are collecting personal information and how we plan to use it or these things will be obvious when we collect the information. We usually collect personal information such as your contact details, job title or position. If we collect sensitive information (as defined in the Privacy Act) it will usually be for the purposes of providing our services and, if the law requires us to, we will seek your consent to collect it.


How we Use and Disclose your Information

We use your information to provide and market our services and to enhance and develop our relationship with you. We may share your information with other members of the United group. We will handle personal information relying on the employee and related bodies corporate exemption in the Privacy Act where these exemptions are relevant. We will only record your email address if you send us a message. Your email address will only be used for the purpose for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent. You will be provided with an opportunity to unsubscribe at any time.

Use of Cookies

A cookie is a small message given to your web browser by our web server. The browser stores the message in a text file, and the message is then sent back to the server each time the browser requests a page from the server. We use session cookies for statistical purposes only. Upon closing your browser the session cookie set by this website is destroyed and no personal information is maintained which might identify you should you visit our website at a later date. Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behavior upon return to the issuing website. Session cookies are short-lived, are used only during a browsing session, and expire when you close your browser. Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.

Security

We use a variety of physical and electronic security measures including restricting physical access to our offices, firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use of disclosure. The Internet is not a secure environment. If you use the Internet to send us any information, including your email address, it is sent at your own risk.

Access

You have a right to access most personal information we hold about you. Please contact our Webmaster to ask for access to your information or if you have a complaint concerning your information privacy. We may deny your request in some circumstances, if we do this we will tell you why. United will not attempt to identify users or their browsing activities. However, in the event of an investigation by a law enforcement agency or other government agency, such agency may exercise its legal authority to inspect United's logs.

Accuracy

If you think that any information we hold about you is inaccurate please contact our Webmaster and we will take reasonable steps to ensure that it is corrected.

Contact Us

If you would like more information concerning how we handle your information or our approach to privacy on our websites, please contact our Webmaster.

Here's What Our Customers Say About Us...

  "Bernie McEvey from United Home Services Cleaning Ivanhoe has been cleaning for us for a number of years now. We've always found him to be prompt, efficient and unfailingly cheerful in all aspects of his work. The house is always better off for his attentions! Bernie's documentation (invoicing, schedules) is clear and detailed. We've been so impressed by Bernie's work that we've recommended him to friends in the neighbourhood. They are now satisfied customers as well."  
M Pryor, Alphington
 
  "Hello Charlie & Nez Sorry for the messy house, I've been unwell. Thanks a million for all your help, you are wonderful. "  
Jackie C, Armadale, VIC
 
  ""We are very happy with the work that Bernie from United Home Services Cleaning Ivanhoe does in cleaning our house. He is thorough, reliable and comprehensive in all that he does. His communication with us is first class as is his dependability. His pleasant disposition means that we are always comfortable with him being in our home. His undoubted honesty gives us the confidence to allow him to move amongst our personal belongings in the knowledge that both they and our house are secure. His interaction with and tolerance towards our dog is an added little bonus that we appreciate very much.""  
(Name Supplied) East Ivanhoe
 
How To Make An Enquiry
United Home Services Cleaning, Carpet Cleaning, Gardening & Ironing Team Click to see the United Home Services Franchise Opportunities
Need one of the following done?
Cleaning Services Carpet Cleaning Services Gardening Services Ironing Services
Alternatively Call: 1800 222 899
 
United Home Services Australia
Malvern East Business Centre.
80 Waverley Rd, Malvern East.
Melbourne. Victoria. 3145
T. 03 9572 5633
F. 03 9572 5622
PO Box 3140, PRAHRAN , 3181
www.uhs.com.au

* Terms and Conditions apply. Offer valid for 3 days after service.